Privacy Notice

Last updated on: Augus 16th, 2020

By signing up for the fivecent service (“Service”) or any of the services of fivecent Inc. (“fivecent”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”). The Services offered by fivecent under the Terms of Service include various products and services to help you create and manage a retail store, whether an online store (“Online Services”), a physical retail store (“POS Services”), or both. Any new features or tools which are added to the current Service shall be also subject to the Terms of Service. You can review the current version of the Terms of Service at any time at https://www.fivecent.us/home/terms_and_conditions. fivecent reserves the right to update and change the Terms of Service by posting updates and changes to the fivecent website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

You must read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement and fivecent’s Privacy Policy before you may become a fivecent user.

1. Privacy Notice

    FiveCent Privacy Notice

    Personal Information Collected by FiveCent

    To improve products, services and for better operations and deliver, we collect your personal information.

    Cookies and Other Identifiers

    To enable our systems to recognize your browser or device and to provide and improve FiveCent operations, we use cookies and other identifiers.

    Access to Your Information

    You can access your information, including your name, address, payment options, profile information, FiveCent membership, settings, and purchase history in the "Your Account" or “Seller Account” section of the FiveCent website

    Security of Your Information

    We safeguard your personal information by maintaining physical, electronic, and procedural safeguards for the collection, storage, and required disclosure. We may request proof of identity before we disclose personal information to you.

    Our devices record data to protect against unauthorized access and loss of data. You can control these features and configure them based on your needs.

    We design our systems with your information security and privacy in mind. Industry Standard Encryption is used to guard your data.

    To protect the security of your personal information during transmission by using highest standard of encryption technology.

    We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

    Advertisements

    Use of Third-Party Advertising Services: We provide to advertisement companies with information that allows them to serve you with more useful and relevant information. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an advertisement to download the app again. Some ad companies also use this information to serve you relevant advertisement from other advertisers. We do not have any control over such advertisements, and any such advertisement by third party are not covered by this privacy notice.

    Third-Party Advertisers and Links to Other Websites: FiveCent may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. We, at FiveCent, have no control over the data you may provide to a third party. For this reason, this privacy notice does not cover any information you provide to a third part.

    Reason for Collection of Information

    To Communicate with you. We use your personal information to communicate with you in relation to FiveCent services via different channels (e.g., by phone, e-mail, chat or support tickets).

    For operations, provisions, development, and to improve and deliver the products and services , we collect the at least , but not limited to, the following information :

    To Improve, provide, troubleshoot, and architect FiveCent Services and Operations. We use your personal information to provide better functionality, analyze performance, fix our errors, and improve the usability and effectiveness of the FiveCent overall operations.

    To Sell, Purchase and delivery of products and services. To take and handle orders, deliver products and services, process payments, and communicate with you and third party providers about your orders, purchased or sold products and services, and for promotions.

    For Provisions of voice, images and camera services. Your voice, images and camera services. We use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our operations and services.

    For Recommendations and personalization. We use your personal information to recommend features, products, and services that may be of interest to you, identify your preferences, and personalize your experience with FiveCent.

    For Fraud Prevention and Credit Risks. As a General Industry Practice, we use personal information to prevent and detect frauds and abuses in order to protect the security of our customers, FiveCent, and others. We may also use scoring methods to assess and manage credit risks.

    For Advertisement. We use your personal information to display interest-based advertisements to you for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based advertisements.

    To Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other legal purposes for such support.

    Types of personal information collected by FiveCent:

    Information from third parties: We receive information about you from third parties, such as updated delivery and address information from carriers, which we use to correct records and correctly deliver your next purchase.

    We record any information you provide in relation to operation and use of FiveCent. Should you decide not to provide certain Personal Information, you might not be able to use some features of FiveCent.

    FiveCent automatically collects and store certain types of information about your use of FiveCent. We use "cookies" and other identifiers to identify you to match with your inforamtion held at FiveCent.

    Sharing Your Personal Information to any 3rd party:

    For Transactions involving Third Parties: We provide services, products, applications, or skills provided by third parties for use on or through FiveCent to you. As you can order products from third parties through our stores, download applications from third-party application providers from our App Store, and enable third-party skills through our services. You can tell when a third party is involved in your transactions, and we share your personal information as a customer related to those transactions only with that specific third party.

    We are not in the business of selling data in any form to any 3rd party. Sole objective of collection, provison and/or retention of your personal Information. We share customers’ personal information only as described below and with other departments, which Optimum Finance LLC controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

    Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that fc1761v4.fivecent.us, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

    Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. For the purpose of fulfilling orders for products or services, delivering packages, sending surface mail and e-mail, removing redundant information from customer lists, secured storing and analysis of data, provision of marketing assistance, analyzing search results and links, processing payments, transmitting content, assessing and managing credit risk, and providing customer service and for additional services. These third-party service providers have access to personal information on a need to know basis to perform their functions, but these third parties may not use it for any other purposes.

    Protection of FiveCent and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of FiveCent, our users, or others. This includes release of only limited required information with other companies and organizations for fraud protection and credit risk reduction.

    Other than as set out above, you will receive notice when personal information about you might be shared with a third parties, and you will have an opportunity to choose not to share the information.

    We require cookies to be enabled to Add items to the Cart and to Checkout.

    If you are a sellerIn addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact Customer Service. Depending on your data choices, certain services may be limited or may not be available.

    , you can add or update certain required information in Seller Profile , update your account information by accessing your Seller Account Profile, and adjust your e-mail or other communications you receive from us by updating your Notification Preferences.

    Are Children Allowed to Use FiveCent?

    FiveCent does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use FiveCent only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian. For more information.

    Your Choices

    If you do not want to receive e-mail or other communications from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device.

    If you have any questions as to how we collect and use your personal information, please contact our Customer Service .

    As described above, you can choose not to provide certain information, but then you might not be able to use many of the FiveCent services.

    Provisions for California Consumer Privacy Act

    These additional disclosures are required by the California Consumer Privacy Act:

    Categories of personal information collected. The personal information that FiveCent collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Consumer Privacy Act, depending on which FiveCent Services are used:

    identifiers such as your name, alias, address, phone numbers, or IP address;Right to Request Access to or Deletion of Personal Information: You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by FiveCent, or access to or deletion of your personal information. If you wish to do any of these things, please visit here or contact Customer Service. Depending on your data choices, certain services may be limited or unavailable.

    No sale of personal information. In the twelve months prior to the effective date of this Disclosure, FiveCent has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.

    No Discrimination. FiveCent will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

    personal information, such as a credit card number;

    age, gender, or other protected classifications, for example if you create a child profile or baby registry;

    commercial information, such as purchase and content streaming activity;

    Internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details;

    biometric information, such as your voice profile, if you enable that feature;

    geolocation data, such as the location of your device or computer;

    audio or visual information, such as voice recordings or images and videos collected or stored in connection with FiveCent Services;

    professional information, for example data you may provide about your business if you are a Seller; and

    inference data, such as information about your purchase preferences.

    Categories of personal information disclosed for a business purpose. The personal information that FiveCent disclosed about consumers for a business purpose in the twelve months prior to the effective date of this Disclosure fall into the following categories established by the California Consumer Privacy Act, depending on which FiveCent Service is used:

    identifiers such as your name, address, phone numbers, or IP address, for example if we use a third party carrier to deliver your order;

    personal information, such as a credit card number, for example if we use a third party payment processor;

    your age, gender, or other protected classifications, for example if you choose to participate in a survey distributed by a survey provider;

    commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;

    internet or other electronic network activity information, such as if we use a service provider to help us gather crash reports for analyzing the health of our devices and services;

    geolocation data, such as providing a delivery partner the location of your vehicle in order to deliver a package if you use FiveCent Key FC Code;

    audio or visual information, for example if a service provider reviews recordings of customer service phone calls for quality assurance purposes, or if we use a service provider to fulfill your order to print images from your FiveCent account; and

    professional information, for example if we provide your account details to a service provider for verification as part of enrollment for an FiveCent Business account.

    EU-US and Swiss-US Privacy Shield and GDPR

    fc1761v4.fivecent.us, participates in the EU-US and Swiss-US Privacy Shield frameworks and provides GDPR support and notices where applicable.

    Examples of information you can access through FiveCent include:

    • . status of recent orders (including subscriptions);
    • . your complete order history;
    • . personal identifiable information (including name, e-mail, password, and address book);
    • . payment settings (including payment card information, promotional certificate and gift card balances, and payment settings);
    • . e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
    • . recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
    • . shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
    • . your content, devices, services, and related settings, and communications and personalized advertising preferences;
    • . content that you recently viewed;
    • . voice recordings associated with your account;
    • . Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);

    Information You Provide to Us When You Use FiveCent

    You provide information to us when you:

    • . search or shop for products or services in our stores;
    • . add or remove an item from your cart, or place an order through or use FiveCent;
    • . download, stream, view, or use content on a device or through a service or application on a device;
    • . provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile ;
    • . talk to or otherwise interact with our Voice service;
    • . upload your contacts or add addresses;
    • . configure your settings on, provide data access permissions for, or interact with an FiveCent device or service;
    • . provide information in your Seller Account or any other account we make available that allows you to develop or offer software, goods, or services to FiveCent customers;
    • offer your products or services on or through FiveCent;
    • . communicate with us by phone, e-mail, or otherwise;
    • . complete a questionnaire, a support ticket, or a contest entry form;
    • . upload or stream images, videos or other files to Prime Photos, FiveCent Drive, or other FiveCent;
    • . use our services such as Prime Video;
    • . compile Playlists, Watchlists, Wish Lists or other gift registries;
    • . participate in Forums, Discussion Boards or other community features;
    • . provide and rate Reviews ;
    • . specify a Special Occasion Reminder; or
    • . employ Product Availability Alerts, such as Available to Order Notifications.

    Examples of the information we collect and analyze include:

    • . the internet protocol (IP) address used to connect your computer to the internet;
    • . login, e-mail address, and password;
    • . the geo-location of your device or computer;
    • . content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
    • . device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
    • . FiveCent performance and analysis metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
    • . version and time zone settings;
    • . purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers ;
    • . the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
    • . phone numbers used to call our customer service number; and
    • . images or videos when you shop in our stores, or stores using FiveCent.
    • . We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
    • Information from Other Sources
    • Examples of information we receive from other sources include:
    • . updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
    • . account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
    • . information about your interactions with products and services offered by our subsidiaries;
    • . search results and links, including paid listings (such as Sponsored Links);
    • . information about internet-connected devices and services; and
    • . credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
    • . Information You Can Access

    Examples of information you can access through FiveCent include:

    • . status of recent orders (including subscriptions);
    • . your complete order history;
    • . personal identifiable information (including name, e-mail, password, and address book);
    • . payment settings (including payment card information, promotional certificate and gift card balances, and payment settings);
    • . e-mail notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
    • . recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
    • . shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
    • . your content, devices, services, and related settings, and communications and personalized advertising preferences;
    • . content that you recently viewed;
    • . voice recordings associated with your account;
    • . Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);

    As a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in Seller Profile.

    As a developer participating in our Developer Services Program, you can access your account and other information, and adjust your communications preferences, by updating your accounts under the Developer Services.

    Conditions of Use, Notices, and Revisions

    If you choose to use FiveCent, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Texas. If you have any concern about privacy at FiveCent, please contact us with a thorough description, and we will try to resolve it. Our business requirements change constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

FiveCent Legal Contact: legals@fivecent.us